bengobet Terms and Conditions

2.1 Registration Eligibility

The following conditions must be met to open an account on the bengobet platform:

• You must be at least 21 years of age.
• You must reside in a jurisdiction where online gaming is legally permitted.
• Only one account may be opened per person.
• All information provided at the time of registration must be accurate and truthful.
• You will operate the account on your own behalf and for personal entertainment purposes.

2.2 Account Verification

bengobet may request documents for identity verification at any time. Failure to provide the required documents may result in temporary suspension or closure of the account. Withdrawals may be restricted until the verification process is complete.

2.3 Account Responsibility

It is your responsibility to keep your account login details completely confidential. Any unauthorized access to your account must be reported to our support team immediately. Allowing anyone else to use your account is prohibited.

3.1 Deposit Rules

The following conditions apply when making deposits on the bengobet platform:

• Minimum deposit amount: ৳100 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket and Upay.
• Only deposits from payment accounts registered in your own name are accepted.
• Deposits sent from third-party accounts will be rejected.
• The deposit amount should be credited to your account instantly; if there is any delay, please contact support.

3.2 Withdrawal Rules

Terms relating to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally processed within 10 to 45 minutes.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• In the case of suspicious transactions, bengobet reserves the right to temporarily hold withdrawals for investigation purposes.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000; if you deposit ৳22,000 or more, the bonus will be a maximum of ৳10,000 and your total balance will be ৳32,000.

4.2 Wagering Requirement

The wagering requirement applicable to the welcome bonus is 25 times (25x). This means you must wager 25 times the combined total of the deposit and bonus before any winnings from the bonus can be withdrawn.

• A specific time limit applies for meeting the wagering requirement.
• Not all games may count equally toward the wagering requirement.
• Please contact support for details on the rules governing bets placed with bonus funds.

4.3 General Bonus Terms

• Each bonus offer may have its own specific terms.
• A specific bonus cannot be claimed more than once per account.
• Bonuses cannot be withdrawn as soon as they are received — the required conditions must be met first.
• bengobet reserves the right to modify or cancel any promotion at any time.
• Attempting to obtain bonuses through fraudulent means may result in account closure.

6.1 Account-Related Prohibitions

• Opening multiple accounts under the same person's name.
• Registering with false or misleading identity information.
• Accessing another person's account or allowing another person to access your account.
• Operating an account on behalf of a minor.

6.2 Gaming-Related Prohibitions

• Placing bets using software bots or automated systems.
• Intentionally exploiting game vulnerabilities or bugs.
• Collusion or gaining an unfair advantage by working together with other players.
• Using fraudulent tactics to obtain bonuses.

6.3 Financial Prohibitions

• Making deposits using third-party payment methods.
• Using the platform for illegal funds or money laundering purposes.
• Attempting to commit fraud through chargebacks or payment disputes.

7.1 Self-Exclusion and Limit Setting

Members may use the following features:

• Setting daily, weekly or monthly deposit limits.
• Self-exclusion or temporary account suspension for a set period.
• Setting betting limits.
• Reality check — session reminders at set intervals.

Contact our 24/7 live chat support to access these features.

7.2 Support Guidance

If you experience problems with gaming, please contact our support team. We can guide you toward the right assistance. For more details, please visit our Responsible Gaming page.

8.1 Data Collection and Use

bengobet collects personal information from members and uses it solely for operating the platform's services, verifying identity, meeting legal obligations and improving service quality. Personal data is not sold to third parties.

8.2 Data Protection Methods

bengobet uses modern SSL encryption technology to protect member data. Financial transactions are conducted through secure and encrypted channels. To read our full privacy policy, please visit the Privacy Policy page.

9.1 Ownership

All content on the bengobet website — logos, designs, graphics, text, software and other elements — is the exclusive property of bengobet or is used under license from the relevant game providers. Reuse, distribution or modification of any content without written permission is prohibited.

9.2 Restricted Use

Members may view platform content for personal and non-commercial purposes. However, no content may be downloaded, copied, scraped or redistributed. Creating any third-party site or content using bengobet's trademarks or brand name is prohibited.

10.1 Service Interruptions

Platform services may be temporarily unavailable due to technical issues, maintenance, network outages or any other reason. bengobet will not be held responsible for such interruptions, but will make every effort to restore service as quickly as possible.

10.2 Gaming Losses

bengobet is not responsible for any financial losses incurred by a member through gaming or betting. Game outcomes are governed entirely by algorithms and a Random Number Generator (RNG). Members participate in games voluntarily and knowingly, and bear full responsibility for any losses.

10.3 Third-Party Software

Game software is provided by various third parties including Pragmatic Play, Evolution Gaming, PG Soft, JILI and Spribe. The terms of the relevant provider will apply in the event of any faults with these software products.

11.1 Voluntary Account Closure

Any member may permanently close their account at any time by submitting a request to the support team. All wagering requirements must be met and any remaining funds must be withdrawn before the account is closed.

11.2 Account Closure by bengobet

bengobet reserves the right to close an account in the following cases:

• Violation of terms and conditions.
• Fraudulent activity.
• Providing false identity information.
• Detection of underage membership.
• Legal or regulatory requirements.

12.1 Changes to Terms and Conditions

bengobet reserves the right to modify these terms and conditions at any time. Members will be notified of significant changes. Continued use of the platform after the updated terms and conditions take effect will be considered acceptance of the new terms.

12.2 Dispute Resolution Process

If you have any dispute or complaint, please contact our support team first. We will make every effort to resolve the matter within 72 hours. If the issue is not resolved through the support process, the applicable law and jurisdiction will be followed for dispute resolution.

12.3 Applicable Law

These terms and conditions are governed by applicable law. The member acknowledges that laws regarding online gaming may vary across different jurisdictions, and it is the member's own responsibility to be aware of the local laws of their country before using the platform.